Guide

Troubleshooting

Recover from common model, service, import, and reply problems without exposing private content.

Synthetic in-app bug report preview with technical details off by default.
The app previews exactly what will be copied; optional technical details are visible and off by default.

Steps

Follow in order.

  1. 1

    Keep Ollama open, check the exact model, and read the local readiness message.

  2. 2

    Retry or reload only the affected model; use Unload if an earlier operation failed.

  3. 3

    Preserve the smallest repeatable steps and avoid changing unrelated local data.

  4. 4

    If needed, open Report a bug, review the exact preview, copy it, then choose whether to email after delivery is verified.

More help

Choose the next useful task.